Returns & Exchanges

At Teddy Baldassarre, we want you to be fully satisfied with your purchase. We offer a 7-day return period for all unworn watches and accessories, provided they remain in original, brand-new condition with all packaging and tags intact.

1

Initiate Your Request

Visit our online returns portal or contact our concierge team within 7 days of delivery to request a Return Merchandise Authorization (RMA) number.

2

Prepare the Shipment

Securely pack the item in its original manufacturer's box, including all warranty cards, manuals, and protective plastics, placed inside a secondary shipping carton.

3

Affix Shipping Label

Print and attach the provided prepaid insured shipping label to your package, ensuring any previous shipping marks are fully covered or removed.

4

Inspection and Refund

Once received, our watchmakers will inspect the timepiece for any signs of wear; approved returns will be processed to your original payment method within 5-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing